Refund policy.
If something you bought from me is not right for you, here is how to get your money back.
Last updated October 3, 2026
Digital products: 14 days
Ebooks, bundles, guides and other downloads come with a 14 day refund. If it is not what you needed, email [email protected] within 14 days of your purchase with the email you used at checkout, and I will refund you. No forms, no hoops.
Subscriptions
You can cancel a subscription, such as the Note Card Club, anytime by emailing me before your next renewal date. Cancelling stops all future charges. If a renewal went through by mistake, email me within 14 days of the charge and I will look after it.
Physical items
If a book, card set or other item arrives damaged or wrong, email me within 14 days of delivery, with a photo if you can, and I will replace it or refund you.
Events, programs and coaching
If I cancel an event, program or session, you get a full refund. If you can no longer attend, email me as early as you can and we will find a fair answer together, whether that is a transfer to another date or a refund.
Books bought elsewhere
Books bought on Amazon or other stores follow that store's own return policy.
How refunds are paid
Approved refunds go back to the card or account you paid with. Most banks show them within 5 to 10 business days.